Catalogue items
14-day return window from delivery for unused items. Original packaging recommended.
Custom prints
By their nature custom prints aren't returnable. We will reprint or refund if the part doesn't match the spec we quoted.
Defects
If a part arrives broken or fails inside its intended use envelope, contact us within 7 days with photos and we'll reprint or refund.
How to request
Email [email protected] with the order reference. We'll arrange pickup or send a prepaid label depending on case.